ABOUT US
Privacy Policy
Last updated: February 20, 2026
1. Data controller
The data controller is:
Sleepingfox Hotel Group AB
Org. no.: 556816-6689
Tällgårdsgattu 21
793 70 Tällberg
Email: info@dalecarlia.se
Telephone: +46 (0)247 891 00
Sleepingfox Hotel Group AB operates Dalecarlia Hotel & Spa, among other establishments.
2. What personal data we collect
We collect personal data that you provide to us yourself or that arises when you use our services.
Information you provide to us:
Name
Contact details (email, phone number, address)
Booking information
Payment information (handled via payment provider)
Any special requests when booking
Information collected when using the website:
IP address
Device information
Browser type
Behavioral data via cookies (see separate cookie policy)
3. Purpose and legal basis
We process personal data for the following purposes:
To fulfill agreements
Manage bookings
Send booking confirmations
Manage payment
Providing hotel and spa services
Legal basis: Performance of a contract
For customer service
Answer questions
Handling complaints
Legal basis: Legitimate interest
For marketing purposes
Send newsletter
Send offers
Targeted marketing via digital channels
Legal basis: Consent or legitimate interest (in the case of an existing customer relationship)
You can unsubscribe from marketing communications at any time.
For development and analysis
Improve website and services
Statistics and user behavior
Segmentation and analysis
Legal basis: Legitimate interest or consent (for cookies)
4. Profiling
We may analyze how you use our website and services in order to provide you with relevant offers. This is done only in accordance with applicable data protection laws and, where required, based on your consent.
5. How long do we store your data?
We store personal data:
As long as you are a customer with us
As long as required by the Accounting Act (7 years)
For marketing purposes until you withdraw your consent
Or until the data is no longer necessary for the purpose
We carry out regular thinning.
6. Sharing of personal data
We may share personal data with:
Payment providers
Booking system
IT suppliers
Marketing platforms
Analysis tools
All suppliers process data in accordance with personal data processing agreements.
Personal data is primarily processed within the EU/EEA. If transfer outside the EU/EEA takes place, an adequate level of protection is ensured in accordance with the GDPR.
7. Cookies
Vi använder cookies och liknande tekniker på vår webbplats.
Information om detta finns i vår separata Cookiepolicy.
8. Your rights
You have the right to:
Request a register extract
Get incorrect information corrected
Have data deleted
Request restriction of processing
Object to processing
Request data portability
Withdraw consent
To exercise your rights, please contact us using the contact details above.
You also have the right to lodge a complaint with:
The Swedish Data Protection Authority (IMY)
9. Security
We take technical and organizational security measures to protect your personal data against unauthorized access, loss, or manipulation.
10. Changes to the policy
We may update this policy. The latest version is always published on our website.